"Excellent customer service "
"bought tires there. They gave me good price, mounted them for good price too.
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"Such a nice, organized, bright store. Very clean too. Staff was nice and let us browse, but answered questions when asked. "
"The staff is always helpful and knowledgeable of the products they sell. Always nice people to do business with."
"I called cycle gear of pinellas park to set aside an item for me 3 days in advance. Arrived 3 days later and the item was waiting for me. "
"These guys are awesome. They assisted me with a return and worked with me to find what I needed. "
"Recently bought a new motorcycle and stopped by just to look around. The sales guys we're helpful and the selection of products was decent considering they had only recently reopened and we're a little short on stock due to the whole virus situation. I will be stopping by again as I need more gear."
"I pre ordered 2 items and received the email that they were ready. I arrived to find a young lady behind the counter. She was unable to find the items that her work partner marked that the order was filled but then forgot. Then we go through a torrent of descriptions of her fellow employee of which I have no interest in hearing, but I remained polite and stated "I know where these items are kept" and walked to the area to pick them up so I had to continue to hear her tirade of profanity about this guy. Eventually her partner came back from lunch with girlfriend in tow. He apologized for being so long for lunch, but they began with lip locking with him saying "sorry , but I love this girl, you know what I mean".
So I ask you, what happened to the great employees that used to work here. The ones who are really enthusiastic moto riders, talked the talk and were polite and committed. These two goofs should not be allowed to work for any Cycle Gear.
Hopefully next time I'm in the store neither of them will be there anymore. The only reason I gave 4 stars is because I'm so loyal to the store."
"excellent customer services.. need to get better quality stuff.. its cheap stuff with high price. You can go on Amazon get it half price... "
"The employees where very knowledgeable on all of the store’s products and knew how the products are to be used"
"Unfortunately I don’t remember the girls name, but she was very helpful without being “in my face”. I usually don’t want anyone’s help till I ask for someone, but her personality quickly won me over, making my decision making faster"
"Excellent experience. Went there for free communication device install in a helmet and Sena that I bought online. They assisted me and provided instructions on how to use the Sena. The staff at Cycle Gear, Pinellas Park, FL made it an enjoyable experience. They have my highest recommendations for motorcycle gear and parts."
"I went, chose a system and Johnathon installed it, charged it and gave me a demo so I could operate without reading the manual until I got home.
Awesome service!! "
"In a world where so much is purchased on line.. When you are buying something like a helmet, it's great to have a local option to actually put your hands (and head) onto/into a product.
Went the 1st time because the wife wanted to buy a new helmet.
Went the 2nd time because the wife bought a helmet with a built in comm system, so then I needed a comm system and the helmet was cheaper than buying a comm system..
Both times the staff was helpful, and patient. They shared their knowledge and answered our questions..
In this trying time to have stores open at all, my local store did a good job.. "
"The purpose of my visit was to swap a new open-face helmet that fit too tightly [and which I had purchased at a Cycle Gear store in another state] for the next size up. I was also open to consider other models.
Jonathan, the store manager, enthusiastically spent as much time with me as I needed, expertly pointing out the features and benefits of several helmets until we eventually narrowed the search to a couple of great modular models. Jonathan made me feel as if I was his only customer, and was able to do so while offering the same level of attention to every other customer, even as traffic in the store got quite heavy. On top of everything else, Jonathan worked his magic and got me the best possible deal on a fantastic lid. I could not be happier!
If you're in the St Pete-Tampa area and have a motorcycle gear related purchase in mind, I urge you to visit the Pinellas Park store. "